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Data Use Policy for Hartshead Productions Ltd

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Effective Date: 05/04/2025
Last Updated: 05/04/2025

At Hartshead Productions Ltd, your privacy matters. This Data Use Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and online shop.

1. Who We Are

Hartshead Productions Ltd is a UK-based creative production company. Our website offers information about our work, services, and creative content, as well as an online shop.

Contact Us:
📧info@hartsheadproductions.co.uk
🌐 www.hartsheadproductions.co.uk
📍 Wilson Park, Monsall Road, Manchester, M40 8WN

2. What Data We Collect

We may collect the following types of data:

  • Personal Information: Name, email address, shipping/billing address, phone number (when voluntarily submitted through forms or purchases)

  • Transaction Information: Order history, payment method (processed securely through third-party providers — we do not store card details)

  • Technical Data: IP address, browser type, device, cookies, and usage data

  • Communications Data: Emails, messages, or contact form submissions

3. How We Use Your Data

We use your data to:

  • Process orders and provide customer support

  • Respond to your enquiries and messages

  • Improve our website and user experience

  • Send relevant updates, newsletters, or marketing (only if you’ve opted in)

  • Comply with legal or regulatory obligations

We only collect and process data where we have a lawful basis to do so, such as your consent, a contractual obligation, or legitimate interest.

4. Sharing Your Data

We do not sell or rent your personal information. We may share it with trusted third parties for essential services, such as:

  • Payment processors (e.g., PayPal, Stripe)

  • Shipping and fulfillment partners

  • Website analytics and marketing tools (e.g., Google Analytics, Ecwid integrations)

All partners are contractually required to handle your data securely and in compliance with privacy laws.

5. Cookies and Tracking

Our website uses cookies to:

  • Remember your preferences

  • Improve site functionality

  • Track anonymised user behaviour for analytics

You can manage or disable cookies in your browser settings at any time.

6. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. This includes using secure servers, encrypted connections (HTTPS), and data minimisation practices.

We retain your data only as long as necessary for the purpose it was collected, or as required by law.

7. Your Rights

If you're based in the UK, EU, or a similar jurisdiction, you have rights over your personal data, including:

  • The right to access or request a copy of your data

  • The right to correct or update your data

  • The right to request deletion of your data (“right to be forgotten”)

  • The right to withdraw consent or object to processing

  • The right to lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [Insert Contact Email].

8. Policy Updates

We may update this Data Use Policy from time to time. The latest version will always be posted here with the most recent update date. Continued use of our website implies acceptance of the current policy.

9. Contact Us

If you have any questions or concerns about how we use your data, please contact:

Hartshead Productions Ltd
📧info@hartsheadproductions.co.uk🌐 www.hartsheadproductions.co.uk📍 Wilson Park, Monsall Road, Manchester, M40 8WN

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