top of page

Theatre & Dance

Terms & Conditions

​

Online shop is managed by Hartshead productions and sales are generated with payment tracking to ensure any orders places can be tracked for child safety purposes. The school will be issues a direct link to their show or shows, online prices are £15 as standard with a £5 USB option. USB's will be produced and dispatched to order and will take upto 10 working days to produce and post out via first class post with a postage certificate. Hartshead Productions Ltd hold no responsibility for lost or damaged USB's once entered into the postal system and refunds are not available.

​​

Dvd's are only dispatched directly to the school and never to the public as part of our child safety precautions. Please note once your order is confirmed any cancellation may incur a £50 cancellation fee. Once the show is edited we will send a secure Google drive link for you to watch and approve the show, please note that once you have approved the show no further changes can be made to the final edit without charges as approval sets in motion the burning process. All orders will be dispatched once funds have cleared, invoices are issued at time of approval with your order numbers and must be paid in full within 14 days.

​

The Archive package is a fully filmed and edited showcase with one copy produced on a digitla download link for the director only. No further copies can be produced and any duplication or sharing of the product in part or in full will lead to potential prosecution as all rights to the video are reserved by the company and protected under The Copyright, Designs and Patents Act 1988 (CDPA).​

​

​Once payment is made and cleared in our account we will prepare and dispatch your order within 2 working days. You must ensure payment is made within 14 days of the order placed.

​

Any school not placing an order within 30 days of the approval email will be invoiced £375 automatically with payment due within 14 days.

​

By placing a booking with us you are agreeing

to the above terms and conditions.

​

Google Drive Link!

​

All footage submitted will remain on google drive with a full access link to the client to remove or save as they require, please note however no footage is saved onsite longer than 30 days without prior written agreement.

​

Please also note that google drive is an external secure storage facility ran by a third party company, all data is held under the google drive security policies and procedures, should data be damaged or become inaccessible Hartshead Productions can not be held responsible. 

​

If you do not use our services for 30 days consecutively your google drive folder may be deactivated but can be reactivated on next use. 

​

All google drive data is stored at the clients own risk and can be removed by Hartshead Productions at any time. Sharing of the Google Drive link is prohibited and users found to be sharing without permission any access to the folder will result in the instant deactivation of the folder and removal of the contents held within. 

bottom of page